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Privacy & Cookies Policy

  1. Introduction
  2. What information we collect
  3. How we use the information we collect
  4. Information we share
  5. How to opt in or opt out from direct marketing, third party marketing and surveys
  6. Third Party Marketing Cookies and Social Advertising
  7. Retention of your Information
  8. Links to Third Party and Travelex Group websites
  9. Security
  10. International Transfers
  11. Your Rights
  12. Children’s Privacy
  13. Changes to our Notice
  14. Contact

1. Introduction

Our Privacy Notice is in line with the general data protection regulation (GDPR) which came into force across the EU from 25th May 2018. By ‘we’ we mean Travelex Limited and its subsidiaries, 4th Floor, Kings Place, 90 York Way, London, N1 9AG.

Your privacy and your rights are important to us. This privacy policy explains what information we collect about you and how we use it.

If you subscribe to or have purchased Travelex products and services (instore, online or via ATMs), you visit our websites or you download and use our mobile apps, this Privacy Notice forms a part of your contract with Travelex.

2. What information we collect

We collect your information when you interact with us for the provision of Travelex Services or through interaction with our Sites or promotions. The information we collect is either information you give to us, information we collect automatically, information we receive from third parties or information you provide about other people.

We collect and process your information in the following ways:

Information you give us

Information we collect automatically